Terms of Service

Welcome to ZenFlow Yoga. By accessing or using our online yoga platform, you agree to be bound by these Terms of Service.

Last Updated: December 1, 2023

1. Acceptance of Terms

By accessing and using ZenFlow Yoga ("Service"), you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this Service, you shall be subject to any posted guidelines or rules applicable to such services.

Important Notice

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, and/ or contributors of content.

2. Account Registration

To access certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately if you discover or suspect any security breaches
  • Take responsibility for all activities that occur under your account

Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

You must be at least 18 years old to create an account. Accounts registered by "bots" or other automated methods are not permitted.

3. Subscriptions & Payments

3.1 Subscription Plans

ZenFlow Yoga offers various subscription plans with different features and pricing. All subscription plans automatically renew at the end of each billing period unless cancelled.

3.2 Free Trial

We offer a 7-day free trial for new users. After the trial period ends, your subscription will automatically convert to the paid plan you selected unless you cancel before the trial ends.

Billing Information

  • All prices are in US Dollars (USD)
  • Payments are processed through secure third-party payment processors
  • Your subscription will automatically renew at the end of each billing cycle
  • We may change subscription fees at any time with 30 days notice

3.3 Price Changes

We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided in these Terms, any price changes will take effect following notice to you.

4. Cancellation & Refunds

4.1 Cancellation Policy

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of your paid period.

4.2 Refund Policy

We offer a 30-day money-back guarantee for annual subscriptions and a 7-day money-back guarantee for monthly subscriptions. To request a refund, contact our customer support team within the applicable refund period.

No Refunds After Refund Period

Except as required by law, paid subscription fees are non-refundable after the refund period has expired. We do not provide refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

4.3 How to Cancel

You can cancel your subscription by:

  • Logging into your account and visiting the Billing section
  • Contacting our customer support team
  • Following the cancellation instructions in your subscription confirmation email

5. Content & Intellectual Property

5.1 Our Content

All content available on the Service, including but not limited to yoga classes, videos, text, graphics, logos, button icons, images, audio clips, and data compilations, is the property of ZenFlow Yoga or our content suppliers and protected by United States and international copyright laws.

5.2 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view the content solely in connection with your permitted use of the Service.

Restrictions on Use

You agree not to:

  • Download, copy, or share content outside of the Service
  • Use the content for any commercial purpose
  • Remove any copyright or proprietary notices
  • Circumvent any content protection measures
  • Create derivative works based on our content

5.3 User Content

By submitting any content to the Service (such as reviews, comments, or profile information), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with the Service.

6. User Conduct

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Harass, abuse, or harm another person
  • Transmit any viruses or malicious code
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service
  • Share your account credentials with others

Consequences of Violation

Violation of these conduct rules may result in immediate termination of your account without refund. We reserve the right to investigate and take appropriate legal action against anyone who violates these Terms.

7. Health Disclaimer

Important Health Notice

Yoga involves physical exertion. Consult with your physician before beginning any exercise program, including yoga. By using ZenFlow Yoga, you represent that you have received consent from your physician to participate in the yoga classes, programs, and workshops offered on our platform.

The Service provides fitness and yoga information for educational purposes only. You acknowledge and agree that:

  • You assume all risks when participating in yoga classes
  • You should listen to your body and modify or skip poses as needed
  • We are not medical professionals and do not provide medical advice
  • If you experience pain or discomfort, stop immediately and consult a physician
  • You are responsible for your own safety during practice

8. Limitation of Liability

8.1 No Warranty

The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Limitation of Liability

To the maximum extent permitted by law, ZenFlow Yoga shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

Maximum Liability

In no event shall ZenFlow Yoga's total liability to you for all claims exceed the amount paid by you to ZenFlow Yoga during the twelve (12) months prior to the claim.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.

9.1 Your Termination Rights

You may terminate your account at any time by following the cancellation procedures outlined in Section 4.

9.2 Effect of Termination

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or follow the cancellation procedures.

Survival of Terms

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

10.1 Notification of Changes

We will notify you of material changes to the Terms by:

  • Posting the new Terms on this page
  • Sending an email to the address associated with your account
  • Posting a notice on our website

10.2 Continued Use

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Your Responsibility

It is your responsibility to review these Terms periodically for changes. Your continued use of the Service following the posting of changes will mean that you accept and agree to the changes.

11. Contact Information

If you have any questions about these Terms, please contact us:

ZenFlow Yoga Legal Department

Legal Inquiries:
legal@zenflowyoga.com
Mailing Address:
ZenFlow Yoga Legal Department
123 Wellness Street
San Francisco, CA 94107
United States
Phone:
+1 (555) 123-4567 (Legal Department)
Monday-Friday, 9AM-5PM Pacific Time